Information We Collect

Depending on how you interact with our website, we may collect information including:

• Your name
• Billing and shipping addresses
• Email address
• Telephone number where provided
• Order and transaction information
• Payment-related information processed through applicable payment providers
• Device, browser, IP address, and website usage information
• Communications with customer support
• Cookie and similar technology information

How We Use Personal Information

• Process and fulfill orders
• Provide shipping and tracking updates
• Handle returns, refunds, and customer service requests
• Communicate regarding purchases or account activity
• Maintain and improve our website and services
• Detect, prevent, and investigate fraud or security incidents
• Comply with applicable legal and recordkeeping obligations
• Provide marketing communications where permitted

Payment Information

Payments are processed through the payment methods and service providers made available during checkout. Complete payment card information may be handled directly by the applicable payment provider rather than stored directly by us.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to support store functionality, remember preferences, understand website performance, maintain security, and improve the shopping experience.

How Information May Be Shared

We may share personal information with service providers where reasonably necessary for website operation, payments, fulfillment, shipping, tracking, fraud prevention, customer support, analytics, and marketing services where applicable.

International Processing

Because our business, customers, service providers, and fulfillment partners may operate in different locations, personal information may be processed or stored outside the country or region in which you live, subject to applicable legal requirements.

Data Retention

We retain personal information for as long as reasonably necessary for order administration, customer support, fraud prevention, recordkeeping, dispute resolution, and legal compliance.

Data Security

We use reasonable administrative and technical measures intended to protect personal information. However, no electronic transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights & Choices

Depending on your jurisdiction, you may have legally available rights relating to access, correction, deletion, or other treatment of your personal information.

To submit a privacy-related request, contact service@lumirell.com.

Children's Privacy

Our products and website are primarily intended for adult customers. We do not intentionally collect personal information from children in violation of applicable law.

Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable requirements.