Contact Us
Customer Support
Email us at service@lumirell.com.
Phone: 135 3169 1105
When contacting us about an existing order, please include your order number and the email address used to place the order.
If your question concerns a damaged, defective, incorrect, incomplete, or materially misdescribed item, please also include clear photographs or videos where relevant.
Return Requests
Please contact us before sending any item back.
Once a return request has been reviewed and approved, our customer support team will provide the appropriate return instructions and return warehouse address.
Please do not send returns to our business registration address unless our support team specifically instructs you to do so.
Business Information
Brand: kindwoven™
Legal Company: Shenzhen Ruicong E-commerce Service Co., Ltd.
Owner: Guicong You
Email: service@lumirell.com
Phone: 135 3169 1105
Business Address: Room 1305-25, Heungkong Financial Tower, No. 3046 Xinghai Avenue, Nanshan Subdistrict, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, Guangdong Province, China
Operator: kindwoven™ is owned and operated by Shenzhen Ruicong E-commerce Service Co., Ltd.